Job Responsibilities 1

Principal Accountabilities

• Supervise restaurant activities in coordination with Restaurant Manager.
• Resolve customer complaints and handle any issues appropriately.
• Observe and evaluate workers and work procedures to ensure quality standards.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Job Responsibilities 2

• Control inventories of food, equipment, small ware, and other supplies and report shortages to designated personnel
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
• Attend meetings and collaborate with other personnel to plan menus, serving arrangements, and related details
• Present bills and accept payments
• Greet and seat guests
• Takes and active part in maintaining a safe culture by observing, reporting and correcting potential hazards and risks within the business
• Maintains confidentiality with company procedures and policies and does not disclose information to parties outside of the company

Skills

Job Knowledge & Skills

• Excellent Knowledge of Microsoft office package and outlook

• Record production, operational, and personnel data

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Total   6 year(s) On Job     2 year(s) GCC    2 year(s)

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Quality and Safety L2

Food Safety and Sanitation L2

Product/Service Management L2

Guest Relations L2

Adminstrative Services L2

Education

Bachelor's Degree in any related field

High School Diploma