A combination of responsibilities related to handling financial transactions and entering data into computer systems.
Job Description:
1. Processing payments: Accepting cash, credit/debit cards, or other forms of payment from customers and ensuring accurate transactions.
2. Operating cash registers: Using point-of-sale (POS) systems to calculate and record transactions.
3. Providing customer service: Assisting customers with inquiries, resolving issues, and ensuring a positive shopping or service experience.
4. Maintaining cash drawer: Balancing cash registers at the beginning and end of shifts, reconciling discrepancies, and ensuring accurate cash handling.
5. Issuing receipts: Providing customers with receipts for their purchases or payments.
6. Handling returns and exchanges: Processing returns, exchanges, or refunds according to company policies.
7. Compliance: Ensure compliance with financial regulations, internal controls, and company policies.
8. Tax preparation: Assist in tax preparation, including gathering necessary documentation and providing support during tax audits.
9. Financial software: Utilize accounting software and systems to manage financial transactions, generate reports, and streamline processes.
Support Services:
* Assist in basic administrative tasks, including filing, photocopying, scanning, and mailing documents.
* Distribute incoming correspondence and packages to relevant staff members.
* Run errands outside the office, such as delivering documents or obtaining office supplies.
* Maintaining a positive, empathetic, and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various channels.
* Acknowledging and resolving customer complaints.
* Knowing our products inside and out so that you can answer questions.
* Processing orders, forms, applications, and requests.
* Keeping records of customer interactions, transactions, comments, and complaints.
* Communicating and coordinating with colleagues as necessary.
* Providing feedback on the efficiency of the customer service process.
* Managing a team of junior customer service representatives.
* Ensure customer satisfaction and provide professional customer support.
* English Proficiency is a must.
* Provide general administrative support to ensure efficient office operations.
* Manage and organise office files, documents, and records.
* Must have knowledge in UAE VAT Filing
* Manage payroll
* Receive and process invoices and billing statements
* Petty cash handling
* Manage general accounts payable and accounts receivable duties
* Manage ledgers and ensure accurate financial record keeping
Skills
A combination of responsibilities related to handling financial transactions and entering data into computer systems.
Job Description:
1. Processing payments: Accepting cash, credit/debit cards, or other forms of payment from customers and ensuring accurate transactions.
2. Operating cash registers: Using point-of-sale (POS) systems to calculate and record transactions.
3. Providing customer service: Assisting customers with inquiries, resolving issues, and ensuring a positive shopping or service experience.
4. Maintaining cash drawer: Balancing cash registers at the beginning and end of shifts, reconciling discrepancies, and ensuring accurate cash handling.
5. Issuing receipts: Providing customers with receipts for their purchases or payments.
6. Handling returns and exchanges: Processing returns, exchanges, or refunds according to company policies.
7. Compliance: Ensure compliance with financial regulations, internal controls, and company policies.
8. Tax preparation: Assist in tax preparation, including gathering necessary documentation and providing support during tax audits.
9. Financial software: Utilize accounting software and systems to manage financial transactions, generate reports, and streamline processes.
Support Services:
* Assist in basic administrative tasks, including filing, photocopying, scanning, and mailing documents.
* Distribute incoming correspondence and packages to relevant staff members.
* Run errands outside the office, such as delivering documents or obtaining office supplies.
* Maintaining a positive, empathetic, and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various channels.
* Acknowledging and resolving customer complaints.
* Knowing our products inside and out so that you can answer questions.
* Processing orders, forms, applications, and requests.
* Keeping records of customer interactions, transactions, comments, and complaints.
* Communicating and coordinating with colleagues as necessary.
* Providing feedback on the efficiency of the customer service process.
* Managing a team of junior customer service representatives.
* Ensure customer satisfaction and provide professional customer support.
* English Proficiency is a must.
* Provide general administrative support to ensure efficient office operations.
* Manage and organise office files, documents, and records.
* Must have knowledge in UAE VAT Filing
* Manage payroll
* Receive and process invoices and billing statements
* Petty cash handling
* Manage general accounts payable and accounts receivable duties
* Manage ledgers and ensure accurate financial record keeping