Automotive hub agent - Sales outdoor
|المكان||مصر - Cairo|
Allaona Services is seeking for a Cars Hub Agent to support and coordinate services, products and operations. The ideal Cars Hub Agent will have at least six months to one year experience in a fast-paced office environment in the automotive industry and a demonstrated ability to manage multiple tasks simultaneously with minimal supervision with a high attention to detail.
1 to 3 years
Diploma at least
Automotive Business Services - Other Photography
Job Requirements Responsibilities and Duties Screens and arrange Car Services in Service Center ( outdoor ) Maintains ongoing relationships, provides support, resolves problems for customers, opens supply requests for customers and centers, and prepares monthly reports. Provides in-bound telephone customer support in a call center/general office environment and determines the nature of the call or inquiry Distributes mail, prepares reports, processes forms, tracks orders, inputs data, and performs various other general office out door tasks Communicates effectively in order to solve intermediate level problems and assists with basic research Complies with corporate requirements on Service performance Required Knowledge and Skills High school diploma or Bachelor Degree in Engineering Six months to one year customer service experience or general administrative experience in transportation industry or Automotive is a must Demonstrated ability to manage multiple tasks simultaneously in a fast paced environment with minimal supervision with a high attention to detail Accurate typing and data entry skills Effective verbal and written communication skills Strong knowledge of transportation process , Cars , Automotive Markets , Car Brands , Service Report . Able to deal with customers in gently way Able to handle unexpected situations Professional on working with Laptops , writing reports , taking pictures Fast learner and Self motivated Tasks Advise clients on Allaona Services and payment methods. Track with client their car situation and inspection report. Keep records of all Cars Serviced, received, and inspection reports stored. Keywords: Startup Mechanical Engineering Microsoft Office