- Deliver an exceptional guest experience from start to finish: warmly welcoming guests, taking accurate orders, demonstrating extensive menu knowledge, offering suggestions, and ensuring a smooth dining experience.
- Collaborate effectively with kitchen staff to guarantee timely and visually appealing dish preparation.
- Maintain a clean and organized checkout area, assisting with restocking merchandise and managing inventory levels.
- Process customer transactions accurately using cash, credit, and debit cards, balancing registers meticulously.
- Comply with company policies and security measures to prevent theft and fraud in both waiter and cashier duties.
- Foster a positive and collaborative environment by teaming up with peers and supervisors to handle customer
inquiries and address concerns promptly and professionally.
- Enhance customer satisfaction by delivering exceptional service, including friendly greetings, informative responses to questions, and support in grasping product features, prices, and promotions
Skills
- Customer Service Champion: Adept at connecting with guests, understanding their needs, and exceeding expectations in both waiter and cashier roles.
- Communication Master: Possesses strong communication skills to take accurate orders, convey information clearly to kitchen staff, address customer inquiries effectively, and explain product details (cashier).
- Teamwork Player: Thrives in a collaborative environment, working seamlessly with both wait staff and cashiers to achieve common goals.
- Organizational Guru: Highly organized with the ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
- Detail-Oriented: Meticulous in handling cash transactions, balancing registers, verifying product prices to minimize errors.
- Problem-Solving Pro: Approaches challenges with a positive attitude, adeptly resolving guest concerns and cashier discrepancies.