- Managing and motivating a team to increase sales and ensure efficiency.
- Managing stock levels and making key decisions about stock control.
- Using information technology to record sales figures, for data analysis and forward planning.
- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
- Ensuring standards for quality, customer service and health and safety are met.
- Responding to customer complaints and comments.
- Organizing special promotions, displays.
- Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Dealing with sales, as and when required.
Effective leadership and the ability to motivate others.Customer focus.The ability to multi-task and work under pressure.A desire to work as part of a team to generate fresh and innovative ideas.