• Going out on daily visits to collect debts from merchants.
• Communicate with the sales representative to collect the sale amount immediately.
• Constant communication with accounts to identify late payments.
• Communicate with debtors and arrange with them methods of paying bills.
• Keeping all records accurately helps facilitate easy access.
• Preparing reports on collection activity periodically.
• Follow up on process payments and refunds.
• Resolve billing and customer credit issues.
• Constant updating of collection files.

 

 Hands on experience in sales and an ability to deliver excellent customer experience.Knowledge of CRM software and MS Office (MS Excel in particular).Excellent communication and negotiation skills.An ability to deliver projects and answer inquiries on time.Business acumen with a problem-solving attitude.BSc degree in Business Administration, Marketing or relevant field.