The front office team plays a crucial role in welcoming and assisting guests, managing reservations, and ensuring a smooth check-in and check-out process. Their efficiency and hospitality set the tone for the guest
experience.
• Requirements and skills- Experience working in public relations, preferably in the hospitality or travel industries. - Experience with hotel reservations software. - Fluent in English - Understanding of how travel planning websites operate, like Booking, Airbnb and TripAdvisor - Degree in hotel management is a plus. - Excellent written and verbal communication skills. - Multi-tasking and time-management skills, with the ability to prioritize tasks. - Proficient in Microsoft office suite. - Flexible working hours.