About Talabetak


Talabetak is a delivery company operating in Lebanon. We have 5 different branches. We consider our employees as the backbone of the company. We believe in integrity, transparency and hard work. Devotion, involvement and integrity are our main values. We operate as a family and we aim to become a pioneer in our field of work.

General Duties & Requirements
• Adheres to the code of conduct and approved company policies.
• Adheres to the work procedures and mechanisms related to his job.
• Proposes suggestions that help in developing and improving work procedures and mechanisms.
• Archives documents and files in a coordinated manner through classification, coding, indexing, and easy retrieval when needed.
• Carries out the tasks assigned by his direct supervisor within the scope of his work and specialization.
Increase sales by recruiting new clients

Detailed Tasks & Duties

• Administrative and Financial Management

• Suggest Ideas which should enable the branch’s performance and report it to the Operation Manager
• Prepare monthly report on the work activity and team performance and submit it to his direct manager
• Verifies and reconciles the cash box at the branch according to business needs.
• Receives daily payments and money from drivers according within the same day.
• Follows up on the organization of cash and sends it through approved companies (Al Qard Al Hasan, Whish Money, OMT), and ensures its conformity with the cash box.
• Implements occupational safety systems at the branch.
• Works to improve employee performance.
• Ensures that lines are operating correctly and according to designated schedules daily.
• Ensures that there is no shortage of staff on any work line.
• Adhere by the company’s regulations and procedures
• Coordinate with the customer service team and assist in solving the incidents within 2h.
• Apply all the tasks related to them by the management
• Delivers orders when needed.
• Enter Data to the system and update it when needed in case Data entry employee is not available


• Team Leadership:
• Develops a training program for the team to enhance their work efficiency and provides guidance to enable them to work properly and effectively.
• Monitors the work of employees in terms of their compliance with the approved systems and procedures in their work.
• Submits proposals for commendations and punishments for employees in accordance with approved mechanisms.
• Reviews monthly attendance cards for the team and submits them to the relevant parties.
• Holds weekly group and individual sessions with the team and submits minutes when necessary to operation manager.
• Evaluates the performance of subordinates according to the evaluation system and submits the required training needs to improve their performance.
• Delivers orders when needed.

• Distribution of Orders to Drivers: (In case the assistant branch manager is absent)
• Distribution of Orders to Drivers:
• Assigns orders to drivers according to their areas and creation date in case warehouse keeper is not available.
• Ensures that there are no old orders on the stands after assigning them to the driver and before delivering the orders in case warehouse keeper is not available.
• Requests that the driver counts the orders and verifies that they match the number on the manifest.
• Requests that the driver sign the receipt form and write the number of orders received and the DEL number.
• Receive from the drivers the canceled and returned orders and confirm the reasons
• Support the drivers while on the road when needed
• Carry on the tasks of the Assistant Branch Manager if not available

• Distribution of Orders to the Branches
• Supervise the preparation and assigns all the orders related to the specific branch(s) in coordination with the warehouse keeper (if available)
• Supervises the onboarding of the orders safely by the receiving drivers
• Follows up and coordinates the delivery process with the related driver(s)
• Confirms that the number of the orders dispatched is identical to the transfer
• Gets the driver(s) signature on the transfer document and asks him to mention the transfer’s number and the orders number
• Make sure that the orders are being send on time
• Coordinate with the customer service team when needed
• Receives the orders and the returns from the branches

• Ensure The Company’s Vehicles Readiness:
• Personally checking the oil and water levels of the company's cars at least once a week, and filling out the designated form with the driver's signature.
• Communicating with the maintenance manager in case of any problems or malfunctions.

• Conduct The Warehouse Inventory:
• Conducts an inventory of the warehouse at least twice a week, with the inventory days being determined in coordination with the operation manager and the inventory manager.
• Compare the number of orders on the system with the one’s avail