Job Description
Job Description:
You are looking for a new challenge and want to be part of the Customer Care Centre team? A great opportunity is offered to you!
Connectivity, IFE and integrated platforms engineering support team is looking for a Cabin Connectivity Middle East candidate.
If you are curious, interested in developing yourself in a wide array of interesting and challenging subjects, and keen to be the voice and drumbeater of in-service support topics... This position is for YOU!
The jobholder will be responsible for the delivery of (first-in-class) cabin
connectivity regional engineering support to Airbus operators and will have the
following responsibilities:
- Supporting and providing In-Service Engineering Support for High Bandwidth
Connectivity (HBCplus) customers in the Middle East region,
- Making the sorting between off-board and on-board connectivity issue,
- Contributing to the Maintenance recommendations to resolve issues in close
collaboration with airline maintenance & engineering teams, vendors and
Airbus customer care centre.
- Assist the Airline as Technical Advisor (no maintenance to be performed on
A/C by the candidate)
- Following-up and monitoring the service availability of the concerned fleet,
- Identifying and capturing improvements and limitations dealing with HBCplus
Products