- Define configuration specifications and business analysis requirements.
- Perform quality assurance.
- Define reporting and alerting requirements.
- Own and develop relationship with clients.
- Create use cases and write documents.
- Help design, document and maintain system processes.
- Report on common sources of technical issues or questions and make recommendations to product team.
- Communicate key insights and findings to product team
- Collaborate with IT team and developers to produce new systems
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Coordinate with users to track additional requirements and features
- Validate changes by testing programs
- Train users on the new operation systems and provide support
- Stay up-to-date with current technologies and technical developments
Stay up-to-date with current technologies and technical developments
A degree in IT / Computer Science.2-4 years of experience in Business / Systems Analysis or Quality Assurance.Proven experience in eliciting requirements and testingExperience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.Basic knowledge in generating process documentationStrong written and verbal communication skills including technical writing skillsHands on experience with software development and documentationSolid knowledge of business information systemsGeneral knowledge in programming languages like (HTML, Javascript, Angular, ASP, .NET) is Preferred.Ability to explain technical detailsExcellent analytical skills