• Provides support for the owners of the company, Area Managers, General Managers at the company, and administrative assistants in human resources.
• Assist with managing HR for the office and company by developing and maintaining office and company policies, updated company and hotel annual handbooks, employee files, payroll, operations, discipline, recruiting, onboarding, orientation and training and other procedures, as necessary.
• Handle internal inquiries, complaints, injuries, and workers compensation.
• Develops and streamlines company policies and procedures, and ensure they are implemented appropriately after approval and making sure all files are complete and organized as expected by owners.
• Perform review and analysis of duties, tasks, and projects and keeps ownership and management properly informed.
• Ensure top HR performance of company staff by providing them adequate coaching and guidance.
• Oversee hotel guest customer inquiries, complaints, and incidents that are not resolved at company and reach our office.
• Manage internal staff relations and maintain a positive working environment while follow company core values.
• Maintain and update all office and company insurance policies.
• Ensure all property taxes are paid bi-annually.
• Process and approve office payroll.
• Purchase items for office as directed by owners.
• Other duties may be assigned based on the needs of the company in any department, as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree in business or related field is preferred but not requiredPrevious Human Resources experience in IT company preferredAbility to show thorough knowledge of HR principles and federal/local regulations through questions, discussions and completed tasksVery strong attention to detail and problem-solving skills are essentialTakes ownership of job responsibilities with personal pride and accountabilityExperience with multiple locations and/or departments preferred but not requiredVery prompt, hardworking and loves what they doAbility to work independently with little supervision requiredAbility to remain calm while working under pressure in a busy environmentAbility to work within timeframe of standard policies and procedures and not miss deadlines/due datesAbility to maintain confidentiality related to sensitive company and employee informationExcellent ability to multi-task, prioritize, and problem solve in a busy, fast paced environmentProficiency in MS Word, Excel, Outlook, and Power Point is essentialExhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our teamExcellent time, leadership, and management skillsEfficient in handling a wide range of administrative and executive support related tasksExcellent written and verbal communication skillsStrong professionalism and organizational and planning skills