Jobs / Manager Jobs / Call Center Manager

Call Center Manager

XcwJRDFY - Lebanon - Beirut
Company Description:

Sandwich w Noss is a QSR that aims to bring back the authentic Lebanese flavor through fresh, high quality products, a warm homemade feel and most of all, really big mouthwatering sandwiches. Founded in 2015, Sandwich w Noss has currently 8 branches in Lebanon and is expanding.

Role Description:

This is a full-time on-site role for a Call Center Manager located in Beirut Governorate, Lebanon. The Call Center Manager will be responsible for overseeing day-to-day operations of the contact center, ensuring customer satisfaction, managing a team, and utilizing analytical skills to identify areas for improvement.

Qualifications:

- Strong communication skills with a customer-centric mindset
- Experience in Call center management and Team management
- Ability to analyze data to identify areas for improvement and implement solutions
- Excellent organizational and problem-solving skills
- Fluency in Arabic and English
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the food and beverage industry is a plus
Apply on the Job Website
Post date: 19 February 2024
Publisher: Hirelebanese
Post date: 19 February 2024
Publisher: Hirelebanese