- Answer questions about products or the company
- Handle customers’ inbound and outbound calls and inquiries.
- Follow up on customers’ complaints and issues when required.
- Keep records of calls and sales and note useful information
- Follow up by email and respond to inquiries
- Answering customer enquiries or passing them on to another department
- Reply to open chats on social media.
Level of education: Graduates.Graduates ONLY.Flexibility with rotational shifts.Good English skills.Excellent organizational and time management abilities.Work experience as a Customer Service or similar role.Experience in sales or customer service positions is a plus.Team player.Immediate Hiring8 working hours + 1 hour break.