As an Operations Assistant at our organization "Revive Medical Group", you will play a crucial role in ensuring the seamless operation of various operations tasks. Your responsibilities will include coordinating laboratory procedures, managing referrals to trusted doctors or centers, overseeing office maintenance, and assisting with social media management, among other duties.

Additionally, please be aware that your daily interactions will primarily involve chronic disease patients or specialized doctors. Therefore, it is essential to possess strong communication skills, including patience, clarity in speech, the ability to tailor communication to each patient's needs, and the skill to express information clearly and simply.

Responsibilities:

• Lab Arrangements and Patient Feedback: Coordinate laboratory procedures and gather feedback from patients about their experience with the chemist to ensure continuous improvement in service quality.
• Referral Management and Scan Scheduling: Manage referrals to trusted doctors or centers and schedule necessary scans, ensuring timely appointments and follow-ups.
• Patient Journey Steps scheduling & Reminders: Assist patients by scheduling their journey steps , providing reminders and guidance throughout their healthcare journey, ensuring a smooth and positive experience.
• Office Maintenance: Oversee the cleanliness and upkeep of the office environment, promptly addressing any maintenance issues or missing items to create a comfortable and efficient workspace.
• Support to Operations Supervisor: Assist the Operations Supervisor in managing their tasks and responsibilities, offering  support as needed to ensure the smooth operation of all functions.