الكويت - Sabah as Salim Kuwait

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Prior work exposure in the field of customer support and service.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

تاريخ النشر: ٧ مارس ٢٠٢٤

الناشر:

تاريخ النشر: ٧ مارس ٢٠٢٤

الناشر: