Attend to customers’ inquires to sell all parts items at hospitable and professional manners, ensure of counter readiness and fulfillment to achieve business revenue objectives.

Responsibilities:

 Attend to all customer enquiries, provide product and technical information and parts availability,

estimates to satisfy customer needs, upselling and conclude sales in a profitable manner.

 Prepare parts counter for daily parts sales operations to receive customers, meet external and internal

customers demand in line with AABC and Nissan standards (NSSW).

 Keep records of parts sales estimates and follow up of enquires.

 Attend to all telephonic enquires to support external enquires.

 Coordinate parts receipts, binning and stock updates and stores arrangements.

 Assist in annual inventory and perpetual inventory during stock count.

 Ensure Customer satisfaction and customer retention and data base and cash customer accounts

management.

 Loss sales data input, new model parts enquiry information gathering and pass on to procurement for

demand planning.

 Attend the duty on time, well-groomed and in the appropriate approved uniform.

 Ensure name badges are worn whilst on front sales counter duty.

Skills

Qualification & Experience level

Education:

Intermediate level, High school.

Diploma in Automobiles engineering will

be added advantage.

Experience:

Minimum 3 years in similar position or

related to automotive business.

Specific Knowledge & Skills

Automotive parts and accessories.

EPC, PC Skills.

Bilingual.

Teamwork and Cooperation.

Customer focus.

Communication skills.

Self-development

Communicating &Influencing

Initiative

Planning &Organizing