Job Description

We are currently seeking a skilled and experienced Service Engineer with a minimum of 1 year of experience in the field of UPS Systems. As a Service Engineer, you will be responsible for providing technical support, installation, maintenance, and troubleshooting services for our range of UPS Systems. Your expertise in UPS Systems and your commitment to delivering exceptional service will be key in ensuring customer satisfaction and maintaining our reputation for excellence.

Responsibilities:

- Perform on-site installation, commissioning, and preventive maintenance of UPS Systems.

- Conduct diagnostic tests and troubleshooting to identify and resolve technical issues.

- Respond to customer service calls and provide timely and effective solutions.

- Coordinate with the sales team and customers to understand their requirements and provide appropriate recommendations.

- Conduct regular inspections and audits of installed systems to ensure optimal performance.

- Provide technical training to customers and end-users on the operation and maintenance of UPS Systems.

- Generate detailed service reports and documentation for each service visit.

- Collaborate with the sales and engineering teams to identify opportunities for product improvements and customer satisfaction enhancement.

- Stay updated on the latest industry trends, technologies, and best practices related to UPS Systems.

- Ensure compliance with company policies, quality standards, and safety regulations.

- Maintain accurate records of service activities, including spare parts usage and inventory management.

- Provide excellent customer service, address customer concerns, and maintain strong customer relationships.

- Travel to customer sites within the UAE as required.

Requirements:

- Minimum 1 year of experience as a Service Engineer in the field of UPS Systems.

- Strong technical knowledge of UPS Systems and their components.

- Familiarity with electrical systems and equipment.

- Excellent troubleshooting and problem-solving skills.

- Ability to work independently and as part of a team.

- Strong communication and interpersonal skills.

- Valid UAE driving license is an advantage.

- Diploma or degree in Electrical or Electronics Engineering is preferred.

If you are a dedicated and skilled Service Engineer with experience in UPS Systems and a commitment to delivering exceptional service, we invite you to apply for this position. Join our team and contribute to our mission of providing reliable and efficient power solutions to our customers in the UAE.

To apply, please submit your resume and cover letter to Subject as Application for the Post of Service Engineer –UPS SYSTEM Power division

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month