Job Purpose & Overview
A Community Manager is the one who makes clients feel welcome and at ease. He/she is the person who is responsible for managing, improving, and leveraging relationships professionally within a coworking space.
Duties & Responsibilities
Creates a welcoming environment: assists members in a friendly & professional manner
Responsible for the rent contracts cycle.
Responsible for the rent collection cycle.
Responsible for the onboarding & the check-out processes of the clients..
Ensures the internet and Wi-Fi are running smoothly & efficiently..
Conducts tours for prospective clients.
Orders the branch Supplies.
Responsible for the overall cleanliness & order of the coworking space.
Delegates the general maintenance tasks of the workspace.
Manages mails & deliveries.Maintains high occupancy rate.
Requirements
Experience in hospitality, customer service & business operations.
Strong Communication skills
Exceptional organizational and multitasking skills
Customer focused – enjoys working with clients and solving their problems.
Energetic, enthusiastic & positive.
Excellent English language: spoken & written.
Excellent Microsoft Office skills.